News and Alerts

December 5th, 2016, 11:15 A.M. Pacific - SCRA Outage

The SCRA website was down from approximately 6 p.m. Pacific time on Saturday, December 3 to approximately 4:30 a.m. Monday, December 5. During this time, the SCRA website was unreachable; Single Record Requests could not be conducted and no Multiple Record Request files were processed. SCRA is now working as normal, and we apologize for any inconvenience this may have caused.

Welcome to SCRA

SCRA is a program that provides certain protections from civil actions against servicemembers who are called to Active Duty. It restricts or limits actions against these personnel in the areas of financial management, such as rental agreements, security deposits, evictions, installment contracts, credit card interest rates, mortgages, civil judicial proceedings, income tax payments, and more. From this site:

Users may submit a Single Record Request to obtain a report certifying Title 10 active duty status for provisions under SCRA. This report is also called a Certificate. No account is required to use the Single Record Request.

Users may also request Multiple Record Requests of multiple individuals (or multiple dates for a single individual) to determine Title 10 active duty status for provisions under SCRA. An account is required to use the Multiple Record Request. These users will be able to:

  • Create and manage an account in order to retrieve information
  • Upload 'Request' files for Multiple Record Requests
  • Download 'Result' file(s)
  • Download Certificates for Multiple Record Request(s)